A level of quality recognized worldwide
The HAROPA continuous improvement quality approach is one of the keys to the international success of the HAROPA community, as evidenced by several awards and certifications:
- HAROPA "Best Green Port in Europe" 2017 - 2016 - 2015 (Asia Cargo News) for the quality of environmental initiatives promoted by HAROPA
- HAROPA "Best Seaport in Europe" 2014 - 2013 - 2012 - 2011 (Asia Cargo News) for the quality of its reception and services
- HAROPA "Best World Port for Dry Bulk" in 2015, 2013 and 2012 (IBJ Awards)
- HAROPA Port of Le Havre certified ISO 9001 (07.2014) renewed in 2017
- HAROPA Port of Rouen: harbourmaster's office certified ISO 9001 (2013)
- HAROPA records constantly improving performance indicators thanks to its continuous quality improvement approach.
A stakeholder in environmental excellence
HAROPA has implemented an Environmental Management System (EMS) that involves:
- the control of environmental risks in HAROPA’s ports,
- the integration of these ports into their environmental context,
- exemplarity through ecological practices and technologies (ISO 14001 regulations, PERS, PALME).
This EMS approach is ISO 14001-certified.
HAROPA is committed to the environment through:
- the coherent management of its territory while respecting the natural heritage,
- reducing the environmental impact of port and industrial activities,
- the design of developments in a spirit of sustainable development,
- the development of partnerships with environmental stakeholders at local, national and international levels,
- support for biodiversity.
HAROPA reduces the impact of port activities:
- by carrying out annual diagnoses of soil and groundwater pollution, improving the quality of fresh and marine waters, canals and basins and limiting the impact of dredging
- by targeting a 20% reduction of CO2 emissions and 25% share of mass transport modes by 2020, notably through the new multimodal platform in Le Havre by encouraging industrial ecology on the Seine Axis: systematic industrial ecology and risk prevention approach committed to and focused on our customers
- by promoting the development of the eco-industry sector.
- HAROPA - Ports of Paris (port of Gennevilliers): certified (2013);
- HAROPA - Port of Rouen: certified for 4 pilot sites (2017);
- HAROPA - Port of Le Havre: PERS Port Environmental Review System (2015) certified, renewed in 2018
- HAROPA: voted by all Best Green Seaport customers (2015 / 2016 / 2017);
- HAROPA: voted by IBJ (International Bulk Journal) Environmental Protection Award (11.2015).
HAROPA AT THE FOREFRONT OF SECURITY
HAROPA is one of the most important entry/exit points on the national and European territory. Each link in the port and logistics chain benefits from the traceability of transit operations, the first guarantor of security (S)One and associated specific procedures).
HAROPA continuously redefines, in its port security plans, strategic areas and procedures to maintain an optimal level of security throughout the supply chain.
- HAROPA - Port of Le Havre is the first European port authority and the second in the world to be certified by the ISO 28000 (2010) approach, renewed in 2016
- ISO 28000 (2010) certified, renewed in 2016,
- Security service (134 sworn officers),
- 17 enhanced security control zones,
- C.S.I. (Container Security Initiative)-approved.
- Le Havre and Rouen port facilities compliant with the ISPS code (International Ship and Port facility Security).
A large number of stakeholders in the HAROPA supply chain benefit from OEA (Authorized Economic Operator) certification.